Contact

For any enquiries, please send an email to support@ubercarshare.com.

Claims

If you have an open damage claim with Uber Carshare, please direct any enquiries or requests for updates to our support team via the following channels:

Borrowers
Owners

Complaints and Privacy

Details about our Complaints Management and Privacy Policies can be viewed here:

Complaints Management Policy

External Dispute Resolution

You can escalate the issues to the Australian Financial Complaints Authority (AFCA) –an external dispute resolution body.

AFCA Contact Details

Email: info@afca.org.au
Toll free line: 1800 931 678
Online complaint form: https://ocf.afca.org.au/